V77 is committed to protecting the privacy and personal data of every member. This document explains in detail how we collect, use, store and protect your information in line with best data protection practices in Malaysia.
All data transmitted between your device and v77 servers is protected with industry-grade 256-bit SSL encryption, ensuring your information remains inaccessible to unauthorised parties.
Our identity verification (KYC) process is conducted with care and security. Documents you submit are stored in a protected environment and accessed only by authorised verification staff.
Your personal data will never be sold or shared with third parties for marketing purposes without your explicit consent. Your privacy is our absolute priority.
All member data is stored on protected servers within certified data centres with strict physical and digital access controls, including 24/7 year-round monitoring.
You have the right to access, correct, request a copy of, or delete your personal data. v77 respects these rights and provides a straightforward channel for submitting related requests.
V77 uses cookies to enhance user experience. You can manage cookie settings through your browser. We fully disclose the cookies used and their purposes.
This Privacy Policy applies to all personal information collected through the v77 website (https://v77.lc), mobile app and all related services. By using our platform, you agree to the data processing practices described in this document.
V77 takes member privacy seriously. As an online gaming platform operating in Malaysia, we understand that member trust is our most valuable asset. This Privacy Policy is designed to ensure every member has a clear understanding of what information we collect, why it is collected and how it is used to deliver a safe and enjoyable gaming experience.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. Every aspect of data handling at v77 is designed with member security and privacy as the top priority.
This Policy applies to all registered members, website visitors and any individual who interacts with the v77 platform, whether via the website, mobile app or our customer support channels.
V77 collects several categories of personal data for platform operation purposes. The following is a summary of the types of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, passport | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account details, e-wallets, transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, device information | Automatic |
| Usage Data | Gaming history, wagering records, login activity | Automatic |
| Communications | Support correspondence, feedback, complaints | Where applicable |
We only collect data that is strictly necessary for the stated purposes. v77 does not collect sensitive information such as medical records, religious beliefs, or members' political views.
V77 collects personal data through several different channels. Understanding how data is collected helps you make more informed decisions about the information you share with us:
When you register a new account, you provide basic information such as your name, email address and phone number. During the KYC process, you are required to submit a copy of your identity document and proof of address. Additional information is also collected when you contact the support team or complete a feedback form.
The v77 platform automatically collects technical data when you visit our website or use our mobile app. This includes IP address, device type, operating system, pages visited, session duration, and navigation patterns. This data is used to improve platform performance and detect any suspicious activity.
V77 uses cookies and similar technologies such as tracking pixels and local storage to remember your preferences, maintain login sessions and analyse usage patterns. Further details about cookies are described in Section 9.
V77 only collects data that is strictly necessary, using transparent and lawful methods, and always informs members of the purpose of data collection before or at the time of collection.
All information collected by v77 is used for specific and legitimate purposes. We do not use your data for any purpose beyond the stated scope without obtaining your consent first.
V77 does not use member data to build marketing profiles for third parties or sell your personal information to external advertisers.
V77 does not sell, rent or commercialise member personal data to any third party. However, in certain situations, we may need to share some of your information with trusted parties:
We work with selected third-party service providers to handle specific functions such as payment processing (FPX, DuitNow, Touch 'n Go eWallet, GrabPay), identity verification, and cloud services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
V77 may disclose your personal data to government authorities or regulatory bodies where there is a valid legal requirement, court order or official directive requiring such disclosure. In such circumstances, we will notify you in advance where permitted by law.
In the event that v77 is involved in any merger, acquisition or asset sale, member data may be transferred as part of that transaction. We will ensure the receiving party upholds a level of data protection equal to or higher than that outlined in this Privacy Policy.
In all data sharing situations, v77 ensures that only the necessary information is shared, and all recipient parties are bound by confidentiality obligations equivalent to our own standards.
Protecting members' personal data is a core responsibility of v77. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded against any threat.
In the event of any data breach affecting your personal information, v77 is committed to notifying impacted members within 72 hours of becoming aware of the incident, in line with industry best practices.
V77 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law. The following are our data retention guidelines:
Upon expiry of the retention period, your data will be securely deleted using methods that ensure it cannot be recovered or reused by any party.
As a v77 member, you have clear rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them:
You have the right to request a copy of all personal data we hold about you. We will provide a copy in a readily readable format within 14 working days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction. You can also update your basic details directly through your account settings.
You may request the deletion of your personal data when it is no longer required, subject to any legal retention obligations that override such requests.
You have the right to object to the processing of your data for direct marketing purposes at any time. Your request will be actioned immediately without any conditions.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.
In certain situations, you may request that we restrict the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, please contact the v77 support team via live chat or email at [email protected]. We will process your request within the stipulated timeframe at no charge.
V77 uses cookies and similar tracking technologies to enhance user experience, maintain session security and analyse platform usage. The following are the categories of cookies we use:
These cookies are required for core platform functions such as login authentication, session security, and basic navigation. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
We use analytics cookies to understand how members interact with our platform. This information is used in aggregated and anonymised form to identify areas for improvement and optimise the user experience.
These cookies remember your preferences such as display language, account settings, and game preferences to deliver a more personalised experience on future visits.
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the v77 platform. Refer to your browser's documentation for detailed cookie management instructions.
The v77 platform is integrated with several trusted third-party game providers and payment services. While we select our partners carefully, please be aware that each provider has its own privacy policy governing data processing on their platform.
V77 is not responsible for the privacy practices of such third-party providers. We encourage members to read and understand the Privacy Policy of each relevant service provider before sharing any personal information through their platforms.
V77's selection of game and payment providers takes into account their reputation, security track record, and compliance with internationally recognised data protection standards as key evaluation criteria.
V77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, the latest legal requirements or improvements in how we protect member data.
When a material change occurs, we will notify members via one or more of the following channels:
The "Last Updated" date at the top of this document will be updated whenever changes are made. Your continued use of the v77 platform after any changes are published constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you disagree with any changes, you have the right to close your account before those changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how v77 handles your personal data, please contact our team through the following channels:
Our data protection team is ready to help you understand your rights and handle any personal data requests with full professionalism and within the prescribed timeframe. Your satisfaction and confidence in data security are our priority.
For general enquiries about your account, bonuses or games, visit the FAQ section or contact live chat support for immediate assistance.
With a transparent Privacy Policy and internationally-certified security infrastructure, v77 ensures every gaming session you have is fully protected. Register today and enjoy over 1,500 handpicked games safely and with peace of mind.